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Arkansas Health & Wellness Provider Webinars

The Provider Webinars are designed to offer our providers and their office staff the opportunity to learn from subject matter experts and ask questions about topics and best practices. Registration is free, and each webinar will be one hour in length. If interested in previous webinars please email providers@arhealthwellness.com. If you have any questions please reach out to us at 1-800-294-3557.

Join Webinar

When a session is live, please click the button below to watch the presentation. If you are not able to hear audio from a computer, you can also call into the conference via phone:

Dial: 1.669.444.9171
Meeting ID: 931 0381 0226
Password: 759024

Join Video Conference

Secure Provider Portal

Date/Time:  November 3, 2022 - 2 p.m.

Description: This course will provide a detailed overview of the Secure Provider Portal and the features, including registration and account setup, member eligibility and patient listings, health records and care gaps, prior authorizations, claim submission and status, and corrected claims and adjustments.

Wellcare by Allwell New Provider Orientation

Date/Time:  November 8, 2022 - 10 a.m.

Description: This course will provide a virtual orientation for any new & existing providers. The following topics will be covered:

  • overview of Wellcare by Allwell
  • provider participation responsibilities
  • prior authorization guidelines
  • claims submission and billing tips
  • web tools and important contact information

Ambetter New Provider Orientation

Date/Time:  November 9, 2022 - 2 p.m.

Description: This course will provide a virtual orientation for any new & existing providers. The following topics will be covered overview of Ambetter from Arkansas Health and Wellness; provider participation responsibilities; prior authorization guidelines; claims submission and billing tips; web tools and important contact information.

Cultural Competency

Date/Time:  December 1, 2022 - 2 p.m.

Description: The purpose of this webinar is to train providers how to service the member's health care needs in a culturally competent manner.

Q4 Update

Date/Time:  December 6, 2022 - 10 a.m.
                    December 15, 2022 - 2 p.m.

Description: The 4th quarter provider updates will focus on clinical and payment policies, correct process for inquiries, and the EVV mandate from the state.