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Arkansas Health & Wellness Provider Webinars

The Provider Webinars are designed to offer our providers and their office staff the opportunity to learn from subject matter experts and ask questions about topics and best practices. Registration is free and each webinar will be one hour in length. If interested in previous Ambetter specific webinars please visit Ambetter Webinars. If you have any questions please reach out to us at 1-800-294-3557.

Join Webinar

When a session is live, please click the button below to watch the presentation. If you are not able to hear audio from a computer, you can also call into the conference via phone:

Dial: 1.669.900.6833
Meeting ID: 812 869 114

Join Video Conference

AHW Q3 Provider Webinar

Date: 9/12/2019
Time: 10 AM & 2 PM
Summary: This webinar will cover updates related to:
  • National Imaging Associates (NIA) Prior Authorization Guidelines
  • Provider Quality Metrics & Pay for Performance (P4P)
  • Clinical and Payment Policy Updates

Available Online Webinar Sessions*
Please choose which webinar(s) you would like to attend. Registration ends one hour before the scheduled class time.
If you have a secure Provider Portal account, please register with the email address associated with your account.
What other topics would you like to see offered as webinars?

Disclaimer: This form will send your message to Arkansas Health and Wellness as an email. The email is not encrypted and is not transmitted in a secured format. By communicating with Arkansas Health and Wellness through email, you accept associated risks. Arkansas Health and Wellness does not accept responsibility or liability for any loss or damage arising from the use of email. To ensure the safety of your PHI, please send us a message through the Secure Member or Provider portal.

2019 Webinar Schedule

Q2 AHW Provider Webinar - June 6th, 2019
Q3 AHW Provider Webinar - September 12th, 2019
Q4 AHW Provider Webinar - December 5th, 2019

Previous Webinars

How To Register And Check Eligibility
May 2019
Summary: This course will provide step-by-step instructions on how to create an account, add multiple users, verify member eligibility and utilize additional features via the Secure Provider Portal. This webinar is recommanded to staff who are responsible for creating an account and checking member eligibility through the Secure Provider Portal. View the How To Register And Check Eligibility (PDF).

Claim Submission And Corrections
May 2019
Summary: This course will provide step-by-step instructions on how to create and submit a claim.  Attendees will also learn how to edit and correct a claims and submit batch files and much more. This webinar is recommanded to staff who are responsible for the submission and correction of claims. View the Claim Submission And Corrections (PDF).

Prior Authorizations
: May 2019
Summary: This course will provide step-by-step instructions on how to create and submit your prior authorizations via the Secure Provider Portal. This webinar is recommanded to staff who request prior authorizations through Medical Management. View the Prior Authorizations (PDF).

Allwell Overview & Updates
February 19th, 2019
Summary: This presentation is intended to provide attendees with an Allwell overview and cover current updates. We will share best practices for claim submissions and tips to help you avoid claim denials and rejections. Other topics of interest include Secure Provider Portal, Prior Authorization, Provider Analytics, Tools, resources and much more. View the Allwell Overview & Updates (PDF).

Summer 2018 Provider Webinar
When: September 20th, 2018
Summary: In this webinar we will cover topics like Arkansas Total Care and PASSE Updates, HEDIS Measures, the process and timeline for appeals and grievances, Allwell Wellness visits and Codes, and our Opioid Policy. View the Summer 2018 Provider Webinar (PDF).

Spring 2018 Provider Webinar II
: June 21st, 2018
Summary: In this webinar we will cover topics related HEDIS gap closure, prior authorizations, My Health Pays program, and much more. View the Spring 2018 Provider Webinar II (PDF).

Spring 2018 Provider Webinar Series
April 12, 2018
Summary: The webinar for this quarter will covered topics related to Allwell, Ambetter, New Policies, Out of Network Form Process (Ambetter), AR Works Changes, Ambetter/Allwell Rewards, and the Secure Provider Portal. View the Spring 2018 Provider Webinar (PDF).