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Provider Resources

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Risk Adjustment is the method developed and used by the Department of Health & Human Services (HHS) to predict health costs of members enrolling in Affordable Care Act (ACA) or Medicare Advantage (MA) plans. Risk Adjustment prevents health plans from only attracting and enrolling healthy members; or adverse selection. Effective Risk Adjustment programs ensures members are receiving quality care and enable health plans to offer more comprehensive and affordable benefits to members.

Arkansas Health & Wellness is required by law to report complete and accurate diagnostic information on enrollees. This information is gathered from claims data and information obtained from medical record reviews and audits.

We encourage all providers to take every face-to-face encounter as an opportunity to provide comprehensive care and document chronic conditions, co-existing conditions, active status conditions, and pertinent past conditions using the applicable ICD-10 code and supporting the condition with proper documentation in the medical record.

Arkansas Health & Wellness is required to validate member diagnosis annually through Risk Adjustment Data Validation (RADV) audit. Health Plans also engage in chart review projects to ensure member diagnosis are being reported accurately.

Arkansas Health & Wellness engages providers through various incentive programs that reward providers for risk adjustment gap closure.

Arkansas Health & Wellness has several programs that assist in the accurate capture and reporting of member diagnosis. Providers may be engaged in one or all programs.

  • Medical Record Reviews
  • In Office Assessment
  • Telephonic Outreach
  • Risk Adjustment Data Validation Audits
Coding Tip Sheets and Forms

Line Of Business

Document Name


Hypertension (PDF)


Telehealth & Virtual Services (PDF)


Heart Failure (PDF)


Rheumatoid Arthritis Coding/HEDIS (PDF)


Ischemic Heart Disease (PDF)


Specified Heart Arrhythmias (PDF)


Annual Wellness Visit & Physical Exam Guide (PDF)


Colorectal Cancer Coding/HEDIS (PDF)


2020 Obesity and BMI (PDF)


Diabetes Mellitus (PDF)

Provider Credentialing

ATTENTION: Before submitting a credentialing application, please complete the contracting process first. To learn more about contracting with Arkansas Health & Wellness fill out this Contracting From.


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